We are temporarily closed due to COVID-19
Posted on: March 16, 2020 by Michael Battell
Dear Patients, Patient Relatives, Friends and Colleagues,
The world is being dealt a situation that is incredibly challenging in both its magnitude and uncertainty with the Novel Coronavirus, COVID-19. While Battell Denture Clinic continues to take measures to ensure the health and wellness of our patients, those that visit the office, and our team, we have made the difficult decision to close temporarily.
The College of Denturists of Ontario, our regulatory body under the Ontario Ministry of Health and Long-Term Care, has recommended that all non-essential denture care and service be suspended immediately. The Royal College of Dental Surgeons of Ontario for dentists, and the College of Dental Hygienists of Ontario, for dental hygienists, have also recommended suspending all non-essential dental services due to concerns over the COVID-19 pandemic.
As the majority of the procedures and services that we provide at Battell Denture Clinic are non-essential, we feel that the office closure is the best decision for the overall health and well-being of our patients, visitors, our team and community. We sincerely apologize for any inconvenience the office closure may cause you. Please know we will continue to monitor our telephone answering service and Facebook messages. Kindly call the office at 905-389-2217 and leave a message and we will return your call as soon as possible.
We expect an update from the College of Denturists of Ontario in early April and have rescheduled appointments until after April 6, 2020. These rescheduled appointments may need adjustment again based on the guidance of the provincial and federal governments, along with the Chief Medical Officer of Canada.
We hope to be seeing you and your smiling faces in the near future to continue providing you all of your denture needs. Please continue to heed the advice from health officials so you will remain safe and healthy.
Thank you for your understanding. Stay well and keep in touch.
Wishing you all the best in good health,
Michael Battell, Hon. BA, DD
Battell Denture Clinic, Denturist/Owner