Office Policies


All patients are responsible for all dental fees. A deposit of 50% is payable at your impression appointment.  We are pleased to accept the following methods of payment:

  • Cash
  • Debit
  • Visa
  • MasterCard

For the convenience of our patients, we are pleased to submit estimates and invoices directly to your insurance company.  Assignment of benefits is negotiable on an individual basis.


We are pleased to assist patients on ODSP & OW with submitting the necessary paperwork and oral assessment along with your treatment plan for consideration. Please remember to bring your current dental card and OHIP card to your initial visit.

Courtesy Calls

We are pleased to provide courtesy calls to remind our patients that an appointment is approaching. Please ensure that our office has your up-to-date contact information so we can reach you prior to your appointments.

Cancellation Policy

We understand that life is full of surprises and sometimes things will come up that may prevent you from attending a booked appointment with us, however, we do require 48 hours to make any changes to your appointment whenever possible. This will help us to manage our schedule and keep our focus on providing you with the best care possible! Please contact our office for more information.